|Last Updated:||22 Apr 2013|
Shipping Method: FREE SHIPPING UPS
Products Condition: New
Premium performance in an attractive body these binoculars share the same features and come in 3x and 5x magnification. The body design allows you to adjust the binoculars for your viewing comfort and personal fit. High performing intensifier tubes cradled inside Night Owl Optics unique steel stringer system giving precision and control. A powerful infrared illuminator provides clear and bright viewing in complete darkness. Both units feature low battery indicator and extended infrared operation at low battery voltage.
• High quality all glass, objective and ocular lenses.
• Powerful built-in illuminator provides clear and bright viewing
• Two electronic intensifier tubes inside steel stringer system
• Rubberized finish protects against rugged use
• Comfortable Handling
• Low Battery Indicator
RMA can only be requested within 30 days of receiving the item. You must have a Return Authorization(RA) number before returning any merchandise to us.
We must be contacted when a tracking number is showing as info received. We then have to issue a tracer with the shipping carrier and wait up to 8 business days for a response before credit can be issued.
Return Policy Guidelines:
– All electronic returns require the serial number off the item for processing. RMA request may be submitted without this information, but may be delayed or rejected. Please provide the serial number in the RMA notes field if possible to avoid any issues.
– Defective product must be in original factory carton with all original packing materials.
– All miscellaneous materials such as manuals, accessories and cables must be included. If any of these materials are missing, these costs will be deducted from your refund, or credit may not be issued.
– The Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON.
– Returns must be shipped freight prepaid. Products received freight collect, without an RA number, not approved for return or in any way not meeting the above criteria, will be refused.
– Return Authorization numbers are good for fourteen (14) days only. Any products returned after the expiration date will be refused.
– If the product is found to be non-defective, an inspection fee of 15% per unit will be deducted from your refund.
– Diamond will not accept discontinued products back. You must re-sell the item or contact the manufacturer.
Our Damaged on Arrival (DOA) Policy does not cover any physical damage that your product may incur in transit. If you receive a product that is damaged in transit, follow these instructions:
1. Note any damages on the receipt.
2. Refuse the shipment (if possible) so that it is returned to us for freight claim processing. If damaged item is accepted via UPS/FedEx Ground, contact us for freight claim to be issued; if via truck/LTL, the receiver is responsible to place the claim with the carrier within 10 calendar days of receipt. Damage claims are the responsibility of the co-signee. The shipping cartons, packing and content should be retained in the same condition as received, this will be needed for claim to be processed.
*Cell Phones: Supplier does not accept returns, must contact the manufacturer.
*Consumables: This supplier cannot take back consumables (ie paper, ink, software, cd/dvd disks, etc). If the item is sent back the supplier may refuse the package, especially if opened.
*Refrigerator/ Wine Coolers/Freezers: Supplier cannot accept these back. You must file a damage claim with the shipper if damaged or contact the manufacturer if defective.
*Products with Manufacturer’s warranties: Any products that have a manufacturer’s warranty may need to go through them directly. See product descriptions for more information.
***Restrictions may apply, see the product descriptions for specific manufacturer policies.***
This supplier does not provide return labels for any reason. Your end buyer will be responsible for returning the product.
Please note that if the package is refused, undeliverable, or returned to sender for any reason, the credit will be minus original shipping, return fees, and restocking.
All returns are for refund only. Replacement product must be ordered again as a new order with a new order number and will include freight and handling charges.
Note: Credit will not be issued without the return tracking to show return was delivered back. Returns take some time to process and confirm the reason chosen is correct, therefore, credits can take up to 15 business days from the date the item is delivered back.